Overview/Description Design for Six Sigma (DFSS) is the methodology associated with the design of a process, product, or service, which results in Six Sigma output that satisfies both the external customer and internal business requirements. DFSS is an innovative strategy for the design or redesign of a process, product, or service from the ground up.

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Leading through Positive Influence recognize key concepts related to the use of influence identify techniques for influencing people recognize examples of positive politics identify examples of negative politics recognize actions that use positive politics to create strong relationships identify examples of how to use positive politics to promote unifying goals

Organizations Change So Get Ready recognize the benefits of accepting organizational change distinguish between examples of internal and external triggers of organizational change match types of organizational change to corresponding examples match common reactions to change with corresponding examples of individuals exhibiting those reactions sequence the stages of reacting to

Fundamentals of Lean and Six Sigma and their Applications sequence key developments in the evolution of continuous improvement methodologies recognize the impact of other continuous improvement methodologies on Six Sigma and Lean distinguish between the Lean and Six Sigma improvement methodologies recognize the best approach for integrating Lean and Six

Overview/Description This course is designed to provide in-depth understanding of the Microsoft Exchange Server 2010. The course covers such topics as installation, configuration, optimization, scripting, automation, security, high-availability and fault tolerance. The course helps prepare the IT professional to install, configure, secure and support Microsoft Exchange Server 2010 SP1. Prerequisites...

Save the earth with environment management systems. If you, or someone you know, are having a business that is operating in today's ma...

Overview/Description Configuring Microsoft SharePoint 2010 SCVMM is a course designed to help students develop the skills needed to implement and manage a SharePoint 2010 server environment. This course includes details how to implement or upgrade the SharePoint service correctly in a single or multi-server instance. Topics will also include how...